We are here to help

Contact us

Whether you have questions, feedback or partnership enquiries, our team is glad to hear from you and will respond as soon as possible.

We typically reply to your email within 24 hours, though it may take slightly longer during public holidays.

Your feedback drives our improvement. Share feature ideas or your experience with us at any time.

API integration, channel agency or brand collaboration — reach out to us by email.

For data privacy, copyright or other legal matters, please review the relevant policies or contact us.

FAQ

These common questions might help before you reach out.

Is Vibpost free to use?+

We offer a free tier with basic features. For more advanced features, you can upgrade to a paid subscription plan.

How do I get my Review QR code?+

After signing up and logging in, create your store profile and the system will automatically generate your unique QR code.

What payment methods are supported?+

We support international credit card payments through Stripe, which is both secure and convenient.

Can I use AI-generated content directly?+

AI-generated content is for reference only. We recommend reviewing and editing it before publishing to ensure accuracy and authenticity.